Pointed helps B2B vendors capture authentic video feedback from their customers. AI-powered follow-up questions go deeper. Insights help you close renewals.
Select an account, add contacts, write your opening question. Pointed sends branded email invitations.
Recipients click a link — no login needed. They answer questions on camera, and AI generates contextual follow-ups.
Watch video responses, read transcripts, and get AI-generated executive summaries, themes, and recommended clips.
Claude generates contextual follow-up questions based on each response, going deeper on impact and value.
ElevenLabs Scribe transcribes every response with word-level timestamps for easy clip selection.
AI-generated executive summaries, key themes, top quotes, and recommended clips across all responses.
Watch responses come in live. Track completion rates, view transcripts, and play videos as they arrive.
Clerk-powered organizations with roles. Your team shares campaigns, accounts, and insights.
Understand customer sentiment across responses with AI-powered analysis and scoring.